What is a key process in Lewin's change theory?

In Lewin's change theory, a fundamental process is "unfreezing." This phase is crucial as it involves preparing the organization or individuals for the change that is about to take place. Unfreezing entails breaking down the existing status quo before building up a new way of operating. Essentially, this phase helps identify and communicate the need for change, thereby reducing resistance and allowing individuals or teams to see the necessity and benefits of moving away from established behaviors, mindsets, or processes.

The unfreezing stage enables a safe environment where individuals can express concerns, seek clarification, or voice potential obstacles to change, thus fostering a more conducive atmosphere for the acceptance of new methods or practices that will follow in the change process. Through this understanding and engagement, the groundwork is laid for a smoother transition to the subsequent stages of change, which include change (movement) and refreezing, where new behaviors are solidified as the new norm.